Support a fair and affordable transition
In leading the energy transition, we will ensure a fair transition where no one is left behind and where we have created social value and mobility for our customers and communities.
Our A Fair Transition: Our Approach and Engagement sets out our role in ensuring our plans are aligned to a just, fair and equitable transition.
Report on the number of households and number of people that have benefitted from financial assistance, advice and energy efficiency measures as a direct result of our energy support fund
Provide meaningful skills development for 45,000 people by 2030 with a focus on communities facing socio-economic disadvantage and report the number of people hired through Grid for Good employability programmes
Deliver 500,000 employee volunteering hours in our communities by 2030
Report back on customer satisfaction scores across our key business areas (where available)
Find out how non-profit organisations are making a difference to fuel poverty in our communities. This includes providing emergency financial relief to households with pre-payment energy meters, funding energy efficiency measures to help lower bills, providing advisory services for households which need help with energy bills and debts, and more.
Watch the videoWe have identified the other key areas where we can really make a difference by ensuring responsibility is woven through everything we do.